Privacy Policy
Last Updated: November 2025
Your privacy matters to us. At The Welcome Room, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our practices when you interact with our website.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when contacting us through our website or by other communication methods. This may include:
Your name
Email address
Phone number
Any additional information you include in your message
2. How We Use Your Information
2.1 Responding to Enquiries
Information submitted via our contact form is used solely to respond to your enquiries, comments, or requests. We will never use this information for marketing unless you give explicit consent.
2.2 Data Retention
We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.
3. Sharing Your Data
We do not share your personal information with third parties unless required to do so by law or with your explicit permission.
4. Cookies and Tracking
Our website does not use cookies or tracking technologies.
5. Your Rights
You have the following rights regarding your personal information:
5.1 Access
You may request a copy of the personal information we hold about you.
5.2 Correction
You can ask us to correct any inaccurate or incomplete information.
5.3 Deletion
You may request the deletion of your personal information.
5.4 Objection
You can object to the processing of your personal information for direct marketing purposes.
6. Data Security
We take reasonable and appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be indicated by the “Last Updated” date at the top of this page.
8. Contact Us
If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, you can contact us at:
The Welcome Room
hello@thewelcomeroom.co.uk
07986 031 845
9. Governing Law
This Privacy Policy is governed by the laws of the United Kingdom.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the site.